Assignment

Question 1
Which of the following most accurately characterizes the general goal of planned organizational change?
to replace the board of directors
to improve the working conditions of the stakeholders
to improve the organization's capabilities and enhance its value
to change the organization's central vision

Question 2
In the role episodic model of ethical dilemmas, the "misuse of data" ethical dilemma is an aspect of __________.
the client system
consequences
process
antecedents

Question 3
Change management specialists often work __________.
in isolation
anonymously
on teams
in pairs

Question 4
All of the following are forces for change in an organization EXCEPT __________.
impatient capital markets
cost containment
competitive advantage
sustained advantage

Question 5
Compared to reactive change, proactive changes
initiated by organization leaders __________.
are less likely to open possibilities for solutions
are more likely to open possibilities for solutions
are less beneficial to stakeholders in the short term
are less beneficial to stakeholders in the long term

Question 6
Change management specialists focus on __________.
how departments work together to meet various goals
organizational member problem solving
strategic firm planning
employee communication

Question 7
Kieran's company is undergoing change, and employees are being encouraged to see old behaviors and attitudes as useless as part of a process that helps create an emotional need for change. Which of Lewin's general states of change is Kieran's company experiencing?
unfreezing
moving
reforming
refreezing

Question 8
Which of the following is an example of a macro-level external source of organizational change?
workforce safety regulations
internal memos
cultural forces
board member decisions

Question 9
Which of the following frameworks of effective organizational change is most popularly used on a global scale?
the stakeholder approach
open-systems theory
contingency alignment
balanced scorecard

Question 10
Organizational development specialists focus on __________.
information technology
engineering solutions
competitive business strategy
process and interaction between organizational members and departments.