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Question 1
Formal authority grants __________ power.
expert
referent
informal
legitimate

Question 2
All of the following are stages of team development except __________.
storming
performing
norming
none of the above

Question 3
The organizational team with the greatest independence for decision making is a(n) __________.
cross-functional team
project team
executive team
quality circle

Question 4
When team members only exhibit the minimum effort required to complete the tasks, a good team leader may want to:
increase team conflict
train all team members
support the team direction
set higher objectives

Question 5
The ____________ philosophy approaches conflict by maximizing the positives and minimizing the negatives.
extremist's
interactionist's
behaviorist's
traditionalist's

Question 6
Teams often have which of the following benefits for organizations?
flexibility
commitment
synergy
all of the above

Question 7
A manager who makes a decision and then announces it to the group is using __________ leadership style.
autocratic
democratic
participative
delegative

Question 8
The active ingredient or catalyst to "igniting" leadership is:
power.
education.
decision making.
responsibility.

Question 9
Power that comes to people because of the kind of personality or personal attractiveness they have to others is known as:
experience
referent
legitimate
materialistic

Question 10
The first step in the process of team building is to ____________.
assess feasibility
identify and eliminate barriers
define the mission and objectives
identify priorities

Question 11
The autocratic style of leadership primarily focuses upon the ____________.
leader
group
situation
decision-making process

Question 12
Which team member's role is to propose new solutions, new methods, and new systems for team problems?
cheerleader
contributor
communicator
initiator

Question 13
Project teams are also called ____________.
quick-fix specialists
problem-solving teams
ad hoc teams
voluntary teams

Question 14
Leadership styles are made up of both perceived approaches and:
privileges.
rewards.
rights.
behaviors.

Question 15
The contingency, path-goal, and life-cycle theories of leadership are:
organizational.
situational.
autocratic.
democratic.

Question 16
Which of the following is not a stage of team development?
forming
informing
storming
norming

Question 17
The characteristics of effective teams include the following except:
they trust each other.
they focus on symptoms, not causes, when problems occur.
they are committed to and involved in clear, shared goals.
they are flexible.

Question 18
Traits commonly associated with effective leadership include the following except:
dependable.
adaptable.
cooperative.
task orientation.

Question 19
The horizontal organizational team that does not disband immediately after it accomplishes its pre-set objectives is the ____________ team.
horizontal group
command performance
cross-functional
task force

Question 20
A conflict strategy in which the manager diplomatically acknowledges that conflict exists but downplays its importance is called:
confronting.
collaborating.
smoothing.
compromising.

Business Management, Management Studies

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