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Question 1
____ are individuals, companies, groups, and nations that cause and respond to external issues, opportunities, and threats.
Ethicists
Stakeholders
Environmental forces
Stockholders

Question 2
Which of the following is not a macro level environmental force?
Technological
Economic
Governmental/regulatory
Industry

Question 3
Which of the following environmental dimensions continues to evolve into a more global context of trade, markets, and resource flows?
Political
Technological
Economic
Governmental/regulatory

Question 4
Demographically, the workforce has become more
white.
diverse.
limited.
younger.

Question 5
Which of the following is considered a secondary stakeholder group?
Suppliers
Employees
Local community groups
Customers

Question 6
Which of the following is considered a primary stakeholder group?
Customers
Suppliers
Employees
All of the above

Question 7
According to Laura Nash, ____ is the study of how personal moral norms apply to the activities and goals of commercial enterprise.
business ethics
stakeholder approach
social contract
preconventional level

Question 8
According to Nash, business ethics deals with which of the following areas of managerial decision making?
Choices about what the laws should be and whether to follow them
Choices about economic and not social issues outside the domain of law
Choices about competitors' over company's interests
All of these choices

Question 9
In addition to the classic ethical principles, three broad, straight moral orientations that can be applied to individuals, groups, and organizations are
Immorality, Amorality and morality

Question 10
Ethics refers to which of the following?
Doing the right thing
Taking care of efficiency
Doing things right
Preserving capitalism

Question 11
Which of the following questions should be asked when a manager perceives a problem?
what are my core value?
who will be harmed.
How will the organization be affected?
All of these choices

Question 12
Which of the following popular myths argues that business practices are basically amoral, since business operates in a free market?
Ethics is a public not personal affair
Business and ethics do not mix
Business ethics is relative
Good business means good ethics

Question 13
Which of the following are known to interact more with external stakeholders, and thus at Stage 4 (Kohlberg)?
Fortune 1000 CEOs
Journalists
Self-employed professionals
Managers in medium-sized firms

Question 14
Which of the following is a common area of focus for stockholder and stakeholder approach?
Moral factors
Economic factors
Political and legal factors
Technological interests

Question 15
The management approach that includes analytic concepts for mapping and evaluating strategy is ____.
stakeholder management
stakeholder mapping
analytic review
stakeholder analysis

Question 16
Which approach provides a framework that enables users to map and, ideally, manage the corporation's relationship with groups to reach "win-win" collaborative outcomes?
Stockholder approach
Issues management approach
Crisis management approach
Stakeholder approach

Question 17
The primary stakeholders of a firm include all of the following except
competitors.
customers.
employees.
suppliers.

Question 18
A ____ is any interest, share, or claim that a group or individual has in the outcome of a corporation's policies, procedures, or actions toward others.
crises
stake
strategy
stock

Question 19
According to the stakeholder analysis, once you have identified the stakeholders who are directly or indirectly involved with your firm, which of the following steps comes next?
Monitoring shifting coalitions
Constructing a matrix of shareholder moral responsibilities
Assessing the nature of each stakeholder's interest
Mapping stakeholder relationships

Question 20
Which of the following is NOT an area of moral responsibility for organizations?
Economic
Societal
Legal
Ethical

Question 21
A type 2, marginal, stakeholder calls for a(n) ____ strategy.
involve
defend
monitor
collaborate

Question 22
To identify and respond to trends that lead to organizational opportunities and threats, many companies use which of the following?
Trend setters
Market researchers
Issues managers
Codes of ethics

Question 23
Fry and Ury base their negotiation recommendations on all of the following except
separate people from problems.
focus on positions.
generate a variety of options.
use objective criteria.

Question 24
Using moral reflection and creativity is not important when deciding between two "right" or "wrong" choices.
True
False

Question 25
It has been estimated that theft costs companies $60 billion annually, and that 59% of workers admit to or think about stealing from their employers.
True
False.

Business Management, Management Studies

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