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Assignment:

Length: Approximately 1500 words (6-7 double-spaced pages)

Use APA style for title and reference pages

Cite all sources used, including the textbook

Answer these essay questions:

1. Explain how the behavioral approach differs from the contingency approach to management communication.

2. Read Case 1-3 of the textbook and answer the three questions related to the case.

Case Question

1. How have communication requirements differed for Clarence in the early 1900s and Kathy in the early 2000s?

2. How do you think the management behaviors differed for Clarence and Kathy?

3. In what ways do you think Clarence and Kathy were alike as company presidents?.

Also explain how management communication would have to change for Kathy if she were to take the company internationally and employ people over the age of 75.

3. Read Case 2-3 of the textbook and answer the three questions related to the case(attached below).

4. In your own words, explain the three layers of managerial communication. Then think of a specific business situation you've experienced where there was a miscommunication.

Use the onion model to explain where and how (which layer) the communication issue occurred, and how you would apply the material from chapter 2 to ensure this type of failure doesn't happen again.

Attachment:- Case.rar

Operation Management, Management Studies

  • Category:- Operation Management
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