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ASSIGNMENT

LEARNING OBJECTIVES

Applicable course objective:

- critically analyse business requirements from an information systems perspective
- critique information systems concepts to identify and resolve problems within a business context
- identify the appropriate information systems to develop practical solutions within a business context
- communicate information systems concepts to both technical and non-technical audiences within a business context.

PREAMBLE

Dr Drew Littlewas extremely impressed with our computing firm's - Mendelssohn Technologies - development of the Bonsai Vet'sDatabase Management System (DBMS) utilising Microsoft Access and Decision Support System (DSS) utilising Microsoft Excel (Assignment 1).

Dr Littlerealises that the business has a lot to learn and that the business will need to invest considerable money to bring the business into the modern online business world, from their current single computer mail order set-up. Dr Littlehas contracted our firm to advise the business on how they can grow their mail order business into a cutting-edge online presence. The business has asked us to develop a report to provide them with information about the following topics that they see as key to their business growth:

1. How can the business move from mail order to being an online presence?
(Use Baltzan et al Chapters 2 & 3 - A Brave New Connected World / E-Business & Mobile Business to assist you in answering this topic)

2. What type of hardware and software, including networking infrastructure and/or a combination of cloud services, should the business acquire and/or procure to expand their capabilities to meet their new e-business initiative?
(Use Baltzan Chapter 5 - Technical Fundamentals to assist you in answering this topic)

3. What would be the benefits to the business of implementing a collaboration system?
(Use Baltzan et al Chapter 10 Section 2 -Enterprise Information Systems: Collaboration Systems to assist you in answering this topic)

4. What privacy issues should the business be aware of when embarking on an online presence?
(Use Baltzan et al Chapter 11 Section 1 - Ethics & Privacy to assist you in answering this topic)

Task 1: Personal Research Journal (max. 500 words)
Prepare a journal that records your activities and progress related to completing this assignment. In date order, clearly list the following:
- Date of research activity/discussion
- Full description of research activity / discussion (at least 25 words)
- List of all appropriate web sites visited to collect information; other references accessed (using Harvard AGPS Referencing style - submitted separate to the List of References in Task 2).
- Time duration of the activity

Task 2: Case Study Report (max. 4,500 words)

Report Structure and Presentation

Your report should include a professional title page, computer generated Table of Contents (including List of Tables and List of Figures) and Appendices.

Report Letter of Transmittal, Executive Summary and Introduction
Your report should include a letter of transmittal, executive summary, and introduction to the report.

Report Section 1 - E-Business and Mobile Business
How can the business move from mail order to being an online presence?
- What are the benefits and challenges that the business should be aware of before becoming an e-business? Why?

- What are the four types of e-business models, which type(s) of e-business model(s) should the business be considering implementing? Why?

- What type of e-commerce tools should the business consider utilising to connect and communicate with their customers? Why?

- What tools should the business use to measure their e-business success? Why?

- Should the business also consider implementing m-business? What are the benefits and challenges Dr Little will need to be aware of?

Report Section 2-Hardware, Software &Networking Infrastructure/Cloud Services
What type of hardware and software, including networking infrastructure and/or a combination of cloud services, should the business acquire and/or procure to expand their capabilities to meet their new e-business initiative?
- Develop a computer hardware proposal (including printer(s) and network infrastructure) to allow the business to provide up to twenty-five (25) staff with computer access, including current Australian prices for the equipment.
If you decide on a cloud-based infrastructure solution, develop the proposal to enable cloud services for infrastructure for server and data storage requirements,
Justify why your proposal is necessary for the business.

- Develop a computer software proposal, including both system and application software, to support the proposed computer hardware proposal, including Australian prices for the software.
If you decide on a cloud-based software solution, develop the proposal to enable cloud services for software for e-commerce solutions.
Justify why your proposal is necessary for the business.

- Include a diagram of the proposed hardware, software and network infrastructure; or the proposed cloud solution architecture; to help Dr Little visualise what you are recommending.

(Use Baltzan Chapter 5 - Technical Fundamentals to assist you in answering this topic)

Report Section 3 - Collaboration Systems
What would be the benefits to the business of implementing a collaboration system?
- How could the business benefit from using a collaboration system with its external partners? Outline how the business could implement such a collaborative system from both a structured and unstructured collaboration category. Justify your answer.

- How could the business benefit from using a knowledge management system? What are the types of explicit knowledge assets that could be easily managed with such a system? Why?

- How could the business benefit from the use of a content management system? What type of content management system would be of most value to the business? Why?
(Use Baltzan et al Chapter 10 Section 2 -Enterprise Information Systems: Collaboration Systems to assist you in answering this topic)

Report Section 4
What privacy issues should the business be aware of when embarking on an online presence?
- What Australian laws should Dr Little be aware of regarding privacy? How do these laws affect how the business collects and uses information collected from its customers?

- How should the business communicate its commitment to the privacy of customers? Provide two (2) examples of how similar businesses achieve this communication of commitment of customer privacy.

- As the business's potential client base is international, what other global information privacy issues should Dr Little be aware of?
(Use Baltzan et al Chapter 11 Section 1 - Ethics & Privacy to assist you in answering this topic)
Report: Conclusions and Recommendations to the Business 10%
Your report should include separate conclusions and recommendations sections.
- Conclusions provide a summary of your key findings from the body of the report.
- Recommendations provide a summary of the recommendations to the business based on the research conducted in the report.

Task 3: PowerPoint Presentation to Client

Dr Lisa Chimes has asked you to provide a professionally developed business presentation to the client, Dr Little, outlining the project scope, key findings and key recommendations from the Case Study Report. Create a Microsoft PowerPoint Presentation (using PowerPoint 2007 to current) and name it [1st student lastname] / [initial] _ [student number] _ & _ [2nd student lastname] / [initial] _ [course code] _ assign2.pptx (eg. genrichr_0050051005_cis1000_assign2.pptx).

Make sure that your professional developed business presentation is prepared so that it conforms to the course StudyDesk presentation resources. These resources include, but are not limited to the Practical Appendixes found on the Study Schedule and Module Materials and various videos.

The professional business presentations set of slides should be structured as follows:
- Title - outlining the full Business Name, Project Description, Student Name and Student ID.
- List of Topics
- Presentation Content - the following are the topics the presentation must answer:
o Outline the Scope of the Report
o List and discuss the Key Findings from the Report
o List and discuss the Recommendations from the Report

Each slide must include detailed speaker notes provided in the notes section of the slide - the detailed speaker notes must provide a full answer to each of the following questions and it should be written so that another person could present this presentation on your behalf to the client. You must include in text referencing in the note section for any direct and paraphrased quotes.

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