Assignment
Instructions
Dear Valued International Business MBA Students,
Your final case study for this course is an analysis of the case titled "Infosys Consulting in the U.S. - What to do now". Please read the case description and the case carefully, looking for questions in the text which could guide you through while studying this case. Your report should kindly be typed using word processing, and presented in double-spaced text, Times New Roman, font size 12. Follow the case analysis structure which should consist of: (1) a description of the problem focused on by the case study, (2) ideas about how the problem can be resolved, using course concepts as much as possible, and (3) suggestions for preventing such problems from occurring in the future. Assessment will be made based on the following:
(1) Case description, analytical reasoning and accurate addressing of the issue
(2) Suggested decisions and recommendations
(3) Use of key International Business terms
(4) Format and structure
(5) Language and style
(6) References
I have to friendly remind you to please be very careful to avoid unacceptable mistakes of plagiarism, outsourcing, spelling, typography, and deviations from format requirements.
Case Description
Infosys' global delivery model was being challenged by the United States backlash against outsourcing. Tax incentives and H1B visas for foreign workers were being reformed to support this policy. The tax incentives being proposed were meant to save American taxpayers $210 billion over ten years by repatriating taxes on foreign profits. Arguments for the H-1B reform advocate ensuring that where there are qualified American workers, those jobs are filled with those individuals before foreign workers. Also, competitors like Wipro and Tata were challenging Infosys' global consulting strategy. How should Infosys react to pressure to hire costly local talent while trying to remain competitive?
Learning Objective:
The case begins as Adrian Patel (managing partner) returns from Infosys's Annual Strategy Retreat at the company headquarters in Bangalore, India. Adrian has been tasked with helping the company gain a strategic advantage in the competitive U.S. IT consulting market, despite the current backlash against outsourcing U.S. jobs to foreign workers. Politicians have been threatening to end tax incentives to U.S. companies that create jobs overseas, as well as limit the H-1B visa program that companies use to bring skilled foreign technical workers to the United States. These changes would constitute a significant blow to Infosys's business model, which relies on the ability to source technology work from wherever high-quality talent is available at a cost-competitive rate.
Case Document:
"Infosys Consulting in the U.S. -What to Do Now?"