Assignment

Case Study Part A Teams and Recruitment

1. Explain the factors that influence group effectiveness to create a list of team-member selection criteria to be used to select a Dominoid.

2. Evaluate three selection methods for team members for both validity and acceptability for the organisation and applicants. Case Study Part B Culture and leadership Dominos has a culturally diverse workforce in Australia.

3. Critically discuss an optimal mix of leadership styles / behaviours to appropriately manage this culturally diverse workforce to ensure cultural appropriateness and to achieve organisational effectiveness.

Case Study Part B Culture and leadership Dominos has a culturally diverse workforce in Australia.

4. Critically discuss an optimal mix of leadership styles / behaviours to appropriately manage this culturally diverse workforce to ensure cultural appropriateness and to achieve organisational effectiveness.

Case Study Part C Conflict and stress Cultural differences in the team can lead to conflicts and cause stress for employees at Dominos.

5. Discuss the nature of group conflict in organisations as a source of workplace stress and explain the potential impacts on individuals, teams and the organisation.

6. Recommend to Dominos effective techniques for managing conflict and stress related to the communication challenges of a culturally diverse workforce.

Written submissions should be a maximum of 2500 words in length (excluding references) and professionally presented. 12 point, 1 ½ spaced, Arial or Calibri font is preferred.

Your case study report must include the following:

• Introduction
• Answers to questions 1-5
• Conclusion
• List of References
• Research and in-text referencing
• Definitions and explanation of theory
• Harvard referencing

The report is to be written in an academic convention with proper citations and references. As a guide, 8-10 academic references are envisaged. Additional (optional) references may be cited from any source. These should be documented using Harvard reference style.

This assessment requires students to analyse the case study and research the questions asked. The case study report should begin with an introduction that orientates the reader on how you are going to approach the topic. It should provide a brief summary of the case study, an overview of the key areas you are going to cover and your main recommendations.

The body of the response should address the questions in Parts A, B and C. The questions need to be answered and labelled as individual questions. The answers must be written in an academic convention with proper citations and references.

The conclusion should comment on the implications of your findings for industry practice Case Study "Australian-based Domino's Pizza Enterprises is set to upsize both its workforce and remuneration packages with announcements of both a major recruitment drive and looming pay increases. In a show of confidence, the organisation has said it will recruit 2,500 new employees for existing branches over the span of two weeks. It also hopes to hire an additional 1,000 workers for new stores opening before Christmas. "Our growth has meant that we're continuously on the lookout for what we call our Dominoids - our people that work in our team," David Klages, Group HR manager at Domino's Pizza Enterprises, told HC. "We find that we consistently have to be out in the markets getting additional team members. With the number of stores that we're opening in Australia and New Zealand - even before Christmas - we need to hire additional staff all the time." These new recruits will include drivers, in-store managers and franchisees, he said. One way in which Domino's hopes to bring in these workers is through its centralised recruitment website which both franchisees and corporate stores can use. "We also source a lot through wordof-mouth and through the local connections that our franchisees and store managers have with local TAFEs and other organisations through which we can source people," Klages said. Thanks to the company's brand reputation, recruitment time for team members was also quite short, he added."

Article: Inside Domino's family-sized recruitment driveHomeNews by Miklos Bolza.