Assignment

Building on the work you have already completed, you are required to integrate evidence of increased skills and demonstrated understanding gained from discussion forum participation. Marks will be allocated on the basis of your assessment of the scenario, understanding what needs to be done and the decisions you make as to how you would approach the situation based on the procedures discussed in your readings and discussions.

The total word count for this assignment is 1500 words. You do not need an overall introduction or conclusion. You should reference at least 6 resources in the text of the assignment.(Harvard style referencing)
Your answers can be in point form.

• Audience analysis - Who are your audience (receiver)? What are the needs and attitudes of your audiences?

• Communication goals - What are you trying to achieve? Consider short and long term goals.

• Communication process - How will you plan and implement communication strategies and practices to achieve your goals.

• Timing.

Scenario 1 - How would you use active listening in a job interview to ‘interview' the interviewer? How will you find out as much as possible about the job and organisation?

Scenario 2 - You feel you are not getting the best outcomes working with a domineering boss. How would you use assertive behaviour to improve the situation?

Attachment:- Assignment.rar