Assignment

BACKGROUND

REQUIRED READING

(*) Denotes a required interactive presentation.

Boothby, K. (2012, Nov 17). Writing skills have declined in the era of email. Leader Post. Retrieved on Feb 10, 2015, from http://www.canada.com/Business+communication+skills+have+declined+email/7392043/story.html

Campanizzi, Jane (2005). The Write Stuff for Quality. Retrieved on Feb 10, 2015, from https://www.researchgate.net/publication/265150960_The_Write_Stuff_For_Quality

Christensen, G. J. (2003). Professional Email Needs Attention. Retrieved on Feb 10, 2015, from http://www.csun.edu/~vcecn006/email.html

Cottee, P. (2004, Sep 21). Reviving the art of conversation; workers today face a barrage of emails and texts and risk losing the vital skill of face-to-face communication. Evening Standard. Retrieved from ProQuest.

Dozier, K. & Yost, P. (2012, Nov 13). Petraeus shocked to hear of emails, associates say. Los Angeles Times. Retrieved from ProQuest.

Garbringer, R. S. (2008). Tame the email beast! A baker's dozen. Performance Improvement, 47(4), 5-6. Retrieved from ProQuest.

Hanson, L & Hammond, D. (2010). Business communication: Contexts and controversies (chap. 8). Retrieved on Feb 10, 2015, from http://www.pearsoned.ca/highered/showcase/hanson/pdf/9780138002688_08.pdf

Independent News and Media (2012). Don't hide behind your emails. The Daily Post. Retrieved from ProQuest.

Jerz, D.G. (2000). Email: Ten Tips for Writing It Effectively. Retrieved on Feb 10, 2015, from http://jerz.setonhill.edu/writing/e-text/email/

Manktelow, J. & Carlson, A. (2015). Writing Effective Emails: Making Sure Your Messages Get Read and Acted Upon. Retrieved on Feb 10, 2015, from http://www.mindtools.com/CommSkll/EmailCommunication.htm

*Pearson (2015a). Introduction to business communication. Retrieved on August 8, 2015 from http://www.pearsoncustom.com/mct-comprehensive/asset.php?isbn=1269879944&id=11572

*Pearson (2015b). Intercultural communication. Retrieved on August 8, 2015 from http://www.pearsoncustom.com/mct-comprehensive/asset.php?isbn=1269879944&id=11611

Peele, T. (2012, Jan 29). It's time to get tough on officials' texts, emails. Contra Costa Times. Retrieved from ProQuest.

The IStudio (2013).101 email etiquette tips. Retrieved on Feb 10, 2015, from http://www.101emailetiquettetips.com/index.html

Module- Case

BUSINESS AND INTERCULTURAL COMMUNICATION

Case Assignment

Business and Intercultural Communication

The principle activity of this Case is to complete two interactive tutorials, and prepare short essays (one or two pages each) summarizing their key points.

Essay 1: Complete the Pearson interactive tutorial, "Introduction to Business Communication." This is referenced on the Background page as Pearson 2015a. Write a short essay summarizing the key features of business communication, as opposed to ordinary, everyday communication. Feel free to use short lists. Be sure to include a reference to the tutorial (you may copy the reference from the Background page to the bibliography of your own paper). Additionally, be sure to include a citation in the body of your paper, showing your readers where you used the tutorial. For information about references and citations, please refer to the Writing Style Guide, found under the "My Resources" tab on the TLC Portal.

Essay 2: Identical to Essay 1 above, but summarizing the contents of the Pearson interactive tutorial "Intercultural Communication." This is listed on the Background page as Pearson 2015b.

Assignment Expectations

1. Well-organized, well-written essays covering all the topics outlined in the assignment.
2. No errors in spelling, grammar, or syntax, and an appropriate scholarly style. Refer to the Writing Style Guide.
3. All sources cited and referenced in accordance with a standard citation style. APA is preferred, but not required. Refer to the Writing Style Guide.