Assignment: Supervisor Job Description

Complete the following assignment in a paper of approximately 750 words:

Create a job description for the role of supervisor of a customer service call center. Include the following sections:

Basic role purpose: What are the key features of the position? How does this job fit into the company?

Duties and responsibilities: List all potential facets of the job.

Organizational relationship: To whom does the supervisor report? How many direct reports does he or she have?

Position requirements and specifications: List education, prior work experience, and skills needed in order to be considered for the job. Explain your work.

Why did you include the items in each section?

What criteria in the job description helps define a good supervisor?

Include a minimum of two sources, which may consist of readings from the University Library, your text, and other selections such as websites.