Assignment: Introduction to Human Performance Technology

Case Study 8- Nuclear Worries

A recent emergency preparedness audit at the Alto Verde nuclear power plant revealed a workforce very poorly prepared for an emergency, especially a terrorist attack. Copies of this audit were sent to the Dept. of Homeland Security and plant management was instructed to get training put in place immediately to avoid fines and even a forced shutdown.

Apparently, there are several other nuclear power plants in the region facing this same problem so a federal grant (amount not disclosed) has been made available to create the training required to bring up the level of employee preparedness.

The emergency scenarios that this training should include are:

- Terrorist attacks (all possibilities need to be considered)
- Equipment malfunction scenarios including meltdown prevention
- Radioactive material leakage
- Theft and vandalism prevention

Workers at most of these power plants are unaware of the audit results and most of them believe that they are 100% competent in their skill area. Previous, classroom-based training has not been well received and there has been a lot of resistance to courses that have any testing (level 2) associated with them. Because most of the workers at these plants deal with computerized systems, their computer knowledge and skills are good.

After an extensive search, you have been selected as the leading specialist in high impact training programs and you have been commissioned with the task of designing a training program for these workers that will bring these power plants back into compliance with safety guidelines.

You have not been given an assigned budget yet as the management committee wants to hear your proposal first and decide based on that. Your proposal should include:

- Details on the technology requirements you need
- The people you will need to help you with this project, such as Instructional Designers, SMEs, etc.
- An estimate of how long you think it will take to get this project off the ground and people trained.
- How you will overcome the testing reluctance problem described above
- Total estimated cost for the program
- Success indicators
- Program maintenance

You will need to present your strategy proposal to a Management Review Committee (MRC) who will have the ultimate approval authority for this program.

Case Study 7-

http://www.expertsmind.com/library/how-will-you-manage-all-the-given-information-51744795.aspx