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Change Management

Case: Managing Change
Analysis of a Hypothetical Case

Joan S. Ash, PhD, MLS, MBA, James G. Anderson, PhD, Paul N. Gorman, MD, Rita D, Zielstorff, RN, MS, Natalie Norcross, MLIS, Jody Pettit, MD, and Patricia Yao BS

Outline for Managing & Leading Change
Long Assignment - Case Analysis

I. Introduction
1.1 Change Management (define with proper citation; discuss briefly)
1.2 Objectives of the Assignment ( refer to the tasks required for the case assignment)

II. Content and Analysis
2.1 Background of the Case. Give important data and key information; identify the needs, problems or concerns in the case that needs to be addressed; and trace the root cause of it.)
2.2 Types of Organisational Change. Discuss and critically evaluate the different types of organisational change learned from class discussions. Give cited works and cite properly.
2.3 Type of Change CEO Wants to Implement. Based on the answers in 2.2, Identify and critically analyse the type of change that the CEO of Mercer Medical Center wants to implement. Support analysis with works/materials that are
properly cited.
2.4 Change Theory that can be Implemented. If you were the Medical Director of Information Services, Kathryn Reed, what change theory would you use to overcome workers' resistance to change and drive success to the case situation?

Leadership Theory that can be Implemented. If you were the Medical Director of Information Services, Kathryn Reed, what leadership theory would you use to overcome workers' resistance to change and drive success to the case situation?

Support analysis with works/materials that are properly cited.

2.5 Communication Plan for continuous change management. (presented in a tabular form with textual explanation below)

III. Conclusion (summary of the major highlights or points of the case; the leaming received in relation to the objectives of the assignment)

IV. References (follow Harvard Style of Referencing; at least 15 references not older that 2007 from varied sources; classify your references according to: a. Books b. Journals c. Articles d. Thesis/dissertation e. Online Sources).
a. Books
b. Journals
c. Thesis/Dissertations
d. Online Sources

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