Assessment : Case study based coursework

Word Count: 500 words Font: Work must be typed: Mal or Tahoma format Font size: 12 Line spacing: 1.5 Referencing: You must reference sources used in the body of your answer.

You MUST use the Harvard method Bibliography: Full bibliography at the end of the written work Cases cited: In the body of the written work in bold with the full citation e.g. Smith v Jones (2001) Statutes cited:

Use capitals for the name of the statute or legislation e.g. The General Product Safety Regulations 2005.

Overall Quality

The written work submitted should be clear and coherent, correct in spelling and grammar, proficient in flow, and demonstrate professional academic standards of presentation and style. Use of the first or second person will be severely penalised.

CASE STUDY - Golden Cars Ltd

Trisha has been employed for 3 years as a workshop receptionist by Golden Cars Ltd. A month ago Trisha made a mistake when inputting information onto a customer invoice resulting in the customer being undercharged £1,500 for rebuilding an engine. The customer has since moved away and cannot be traced.

Mark was furious that Trisha's mistake had caused such a loss to his business. Trisha previously had a clean disciplinary record. Mark asked Trisha into the office the following day and reprimanded her. He handed her a final written warning letter for gross carelessness.

Last week Trisha made another arithmetical mistake which was caught in time by Mark (the error would have resulted in the customer being overcharged by 50 pence). Mark was very angry. He shouted at Trisha: "You can't say I haven't warned you; here is 4 weeks' pay; I'm letting you go; I can't keep bailing you out - I can't afford it."

Trisha left the workshop immediately in tears. She has now sent Mark a handwritten letter saying that she is sorry about the mistake, that she would like her job back and that she will be commencing proceedings for unfair dismissal in the Employment Tribunal shortly.

Explain relevant legal principles and advise Mark whether or not Trisha has a valid claim for unfair dismissal.

In your answer you are required to refer to the relevant legislation and case law.

ASSESSMENT CRITERIA

(Use this as a checklist before submission)

Clear explanation of the relevant law including case law

Application of the law to the case study

Good structure and clear presentation

Relevant conclusions and recommendations

Appropriate references and bibliography

Attachment:- Casestudy Checklist.rar