Assessed Discussion Forum

Instructions:

1. Visit a website for a major retailer ( e.g. Harvey Norman, Myer etc)
2. Identify services and processes available through the website that are designed to facilitate consumer decision making.
3. Identify what step in the CDMP each service and processes covers -is there a service or communication for each step?
4. Provide any recommendations of any additional communications /services that would assist consumers in their decision making.

Create a word/text document and develop a response

Click on the week 3 discussion forum and create a new thread and paste in your response

Needs to be approx 750 words long (include relevant references).