As you look over the vignette, it should have started you thinking about the dilemma facing the owners of Caribou Coffee. Hopefully the reading will give you some material to start the discussion with. You can also use internet sites to help you address the problems facing the owners. Looking at strategic HR goals may include store manager retention rates, store manager promotion rates, and any other specific issues that jump out you about the differences that seem to be within the store managers. Also, verifying the data are correct and are consistent rather than a temporary condition could be a goal. Some ways you could address store managers and their integration into staffing strategy and other HR functional areas might include performance management training for district managers, training district managers in employee development and employee assessment, etc. This is an area that you can use your imagination. Really get into the issue with your group and see what you can come up with.