As we saw in theme one the role of the manager has changed from the 20th century to the 21st century, with the manager becoming more people-centric in the execution of their tasks.

From this week’s material identify and discuss 5 skills that are unique to the successful manager of the 21st century. Consider in your answer workplace dynamics of new organizations such as the change in organizational structure (flat, horizontal, virtual etc.) and employee expectations for the workplace environment.

Have any of these 21st Century management skills/structures been adopted in your current company or a previous company you have worked for? Have they been successful? Why or why not?