Q. Beginning scenario. You are the newly appointed chief operating officer (COO) of a mid-size to large organization providing a service (environmental services, information services, etc.). As COO you have primary responsibility for managing the organization's information systems, including its information technologies. In the next five years your facility plans to compete in the global e-commerce marketplace, providing services to clients worldwide.

As part of your work, you develop an implementation plan which considers the principal challenges you will face in managing your organization's new computer-based information system.

(A.) Illustrate what challenges would you expect to face from doing trade internationally?

(B.) Explain how will you handle them?