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As part of an insurance company’s training program, participants learn how to conduct analyses of clients’ insurability. The goal is to have participants achieve a time in the range of 30 to 45 minutes. Test results for three participants were: Amanda, a mean of 38 minutes and a standard deviation of 3 minutes; Jerry, a mean of 37 minutes and a standards deviation of 2.5 minutes; Melissa, a mean of 37.5 minutes and a standard deviation of 1.8 minutes. Which participants would you judge to be capable? Why? (Hint: use the concept of process capability).

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92025317

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