As an OD practitioner you receive a call from client. It is explained to you that there are many organizational problems and significant gaps between desired and actual performance. You decide to intervene using a Positive Organizational Change approach. Which of the following is the most appropriate description of your planned approach?

A. You decide to begin with focus groups and by asking employees to write the names of the two or three most energizing people in the organizational unit requiring assistance.

B. You investigate the root causes of the problems explained by the client. You use your diagnosis to prescribe solutions that will contribute to healing the organization from its ills.

C. You prescribe a goal-setting intervention designed to apply competency modeling techniques and force field analysis to identify gaps in performance.

D. You begin by advocating the need to create urgency for change among those involved.