As a manager, you have a number of choices to make regarding your evaluation approach to managing the performance of your employees. First, you can use a ranking-based approach such as a straight ranking, forced distribution, or paired comparison. Second, you can use an attribute-based approach that focuses on evaluating your employees’ traits via a graphic rating scale or your employees’ behaviors via behaviorally anchored rating scales and behavioral observation scales. Finally, you can use a results-based approach that measures direct employee outcomes or uses a management by objectives approach.

1- What are the advantages and disadvantages of using ranking, absolute-trait, absolute-behavior, and results-based approaches to evaluate your employees’ performance?

2- When should each approach be used? When should they be avoided? Why?