(Answered) As a college student do you believe in the premise that

Management Studies

As a college student, do you believe in the premise that excellent guest service can lead to enhanced profits? Why or why not?

Next, please detail two experiences that you have had at a hospitality/tourism type organization - one that was EXCELLENT in terms of guest service and one that was VERY LACKING or POOR in terms of guest service. Provide sufficient detail to these experiences in your description based upon what you are learning in this course.

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