(Answered) Applying the concept of collective sense-making processes

Management Studies

Applying the concept of collective sense-making processes, analyze the Blue vs. Gray Case Study.

What are the important sense-making processes that made the implementation of change challenging and difficult?

What could have been done to prevent or break these dysfunctional sense-making processes?

Here is the link to the case: http://journals.sagepub.com.proxy-um.researchport.umd.edu/doi/pdf/10.1177/1059601195202007

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