Applying Quality Improvement Methods

Competency

Apply quality improvement methods.

Course Scenario

Chaparral Regional Hospital is a small, urban hospital of approximately 60 beds, and offers the following:

• Emergency room services

• Intensive care

• Surgical care

• Obstetrics

• Diagnostic services

• Some rehabilitation therapies

• Inpatient pharmacy services

• Geriatric services and

• Consumer physician referral services

Recently, the CEO has been hearing complaints from both patients and staff. You have been hired to design and implement a Quality Improvement Plan to help uncover quality problems and satisfactorily resolve them.

Scenario Continued

Your CEO has informed you that the Hospital has been invited to appear on a local cable television news station to discuss the proposed QI plan and how it will be applied. You are instructed to create a presentation to put on the television show.

Instructions specifically discuss how the QI plan will be applied by giving examples.

• Why are QI programs developed?

• What use are they for healthcare facilities?

• What potential use would your facility have for the QI plan?
include an introduction, a and details on each slide, and a conclusion. Make sure to use audience-specific language and tone in your PowerPoint.

Remember, you would be presenting this on a cable television show. The presentation will be assessed on your overall knowledge of the content, organization of your presentation, proper and professionalism, and general clarity.

Make sure to address the following:

• Make sure to use audience-specific language and tone in your PowerPoint. Remember, you would be presenting this on a cable television program.

APA formatting for the References slide, and proper grammar, punctuation, and form are required.