Angry Branch Manager Case By joe Underwood

Read the "Angry Branch Manager" Case (Handout)

Answer the following questions with short essays (Typed, Double-Spaced, 12pt. Font w/ 1" margins). Please clearly separate and mark each essay:

(1) Was Henry physically abusive? Why or why not? Was Henry merely very emotionally expressive or did his behavior cross the line into abuse? (Recommended page length: 1⁄2 page).

(2) Was Henry mentally abusive? Why or why not? Was Henry merely challenging is subordinates to perform well at their jobs or was his behavior threatening? (Recommended page length: 1⁄2 page).

(3) Did Henry micromanage his subordinates? Why or why not? Was this management style effective, or did it contribute to a lack of productivity for his subordinates? (Recommended page length: 1⁄2 page).

(4) Did Henry threaten and intimidate his subordinates? Was Henry's managerial actions a part of a high pressure sales culture, or did Henry's actions cross the line into intimidation? (Recommended page length: 1⁄2 page).

(5) Was Calwest management negligent for not having written documentation of Henry's behavior? Why or why not? Had Calwest management been handling Henry well? Why or why not? (Recommended page length: 1⁄2 to 1 page).

(6) Was Calwest Mortgage Company discriminating against Henry? Why or why not? Further, would taking managerial action against Henry constitute discrimination on the part of Calwest Mortgage Company? (Recommended page length: 1⁄2 to 1 page).

(7) What is your opinion regarding Henry recording his conversations with Calwest employees? (Recommended page length: 1⁄2 to 1 page).

(8) What action or actions, if any, should Calwest management take with regard to Henry? (Recommended page length: 1⁄2 to 1 page).

Attachment:- Case.rar