Work-Life and Diversity Challenges Executive Summaries

Management has approached you on a number of work-life and diversity challenges. You have been asked to evaluate the situation and provide a recommendation that is legally compliant.

o The company provides a variety of work situations to include flexible schedules and telecommuting. The company has customer service positions available in all work situations: in-house 8 a.m. to 5 p.m., flexible schedule, and telecommuting. An employee who has a customer service position is required to be in-house from 8 a.m. to 5 p.m. is now asking to be switched to a telecommuting position because the employee lacks sufficient childcare.

o An employee has worked a steady schedule of 7 a.m. to 3 p.m. for over 2 years. The employee decided to go to school in the evening, checking with his supervisor who said it would be no problem because the employee worked during the day. The plant manager is changing the production plan, which will result in changing shifts. The supervisor who told this employee to attend school now has to place this employee on the evening shift.

o Analyze the issue presented in the scenario, citing any relevant laws or regulations.
o Provide a recommendation and solution that is legally compliant.
o describe how you would advise the employee of management's decisions.
o Discuss the employee's legal rights and responsibilities.