Instructions on Assessment:

Analyze and Evaluate Global Operations Management of AIRBUS (you need to research appropriate information about this organization) and prepare the report that covers the following 4 interlinked areas:

1) An analysis of type of operations performed and operating processes (i.e., project, batch, mass, professional service, service shop, mass service, etc.)

2) An identification and evaluation of the main strengths and weaknesses of the Operations Function in the organisation. (You must use a framework such as Slack’s 5 performance objectives. Consideration should be given to the customers view, i.e. order winners and order qualifiers. You might need to benchmark to evaluate if a feature is strength).

3) Your view of the extent to which the operations function supports the broader Business Strategy of the organization from a global perspective.

4) Your recommendations for improving operations function, while leaving the broader business policy unchanged. Weaknesses from section 2 will normally be the subject of improvement recommendations. Your recommendations must have enough detail which their feasibility can result in an MD approving implementation.

Word limit of the report: 3000 words.