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An important part of a projext is to identify the key process input variables (KPIV) and key process output variables (KPOV). Suppose that you are in charge of a hospital emergency room. Discuss the KPIVs and the KPOVs for this business. How do they relate to possible customer CTQs?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M9370494

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