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An employee at a financial services firm recently made the following comment about his team, using a baseball metaphor: “Our team has a great bunch of people. But just like a baseball team, some people need to hit the home run, whereas others have to play catcher. Some need to be coaches and others have to be experts at fixing the equipment every day. The problem with our team is that we don’t have people in some of these other jobs. As a result, our team isn’t performing as well as it should.” What team dynamics topic is this person mainly referring to, and what is he saying about his team in the context of that topic?

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Operation Management, Management Studies

Category:- Operation Management
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