Question 1

Examine how the emergence of the internet is likely to affect the competitive landscape of the banking industry.

Question 2

Provide an analysis of the resources and capabilities a typical bank needs to have to be able to compete in this environment dominated by internet and online banking.

Question 3

The authors argue that certain theories and concepts used to key for competitive advantage in the traditional business environments are no longer important in this new era of internet dominant environment. Explain.

Question 4

Select a bank in your home country and answer the following:

a) Using Porter's Five Forces model, discuss its competitive environment,

b) how the internet impactsit competitive position and

c) how ithas continued to preserve its competitive position.