Although a balanced score card is probably the way to go, Ask an Expert

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Although a balanced score card is probably the way to go, most companies don't seem to have a clue about the more fundamental aspects of quality, such as the cost of quality. So let's start here. Just what do we mean when we talk about the cost of quality? What major areas does it include?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91415405

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