Almost every banker thinks his or her firm provides better, Ask an Expert

Management Studies

Almost every banker thinks his or her firm provides better service than its competitors. If this idea is accurate, and customers recognize it, the bank creates and delivers value through ______ excellence.

A. promotional

B. customer

C. product

D. operational

2. The Vine app allows users to share mini-movies on Twitter, satisfying the primary motivation of the need

A. to accomplish

B. to socialize

C. for self-expression

D. to discover

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