AlHosani Laundry Company
Exercise 1: Staffing Plan - Human Resource Forecast
Purpose of HR Plan
The purpose of the HRPlan is to make certain Abdulla Hosani Laundry Company has sufficient staff with the right skills and experience to undertake and accomplish the company's goals and objectives within the next three years.
The company intends to expand its business given the business buoyancy in Abu Dhabi, and anticipates that three (3) new laundry centers will be opened each year for the next three years in various parts of Abu Dhabi city. In addition these new centers will be using new high tech machines which are more efficient, require less maintenance, and therefore, lesser number of technicians.The company is also looking into lowering the cost of its operations by reducing the number of employees needed.
Role Requirements
The following is a detailed breakdown of the roles required to execute the expansion strategic plan.It includes: the role (position) required, the responsibility of the roles and skills required. You need to decide which roles/positions that you will keep/modify/combine based on the case. It is important that you provide justifications for these jobs.
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Role
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Responsibility
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Skills Required
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Cashier cum Customer Service Assistant
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1. Operates the cash machine
2. Attend to customers with their laundry sent for cleaning and, returning cleaned clothes
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Book-keeping; high school
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Laundry Aide
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1. Receives and sorts laundry, operates washers and dryers, treats stains and selects all cleaners.
2. Repairs, mends, presses, and folds laundry.
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Relevant work experienced
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Pressman
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1. Press, steam, and iron cleaned clothes
2. Assembles, inspects, and packs finished clothes
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Relevant work experienced
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Laundry Supervisor
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Supervise the overall laundry process and the workers performing them
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High school and relevant work experienced
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Laundry Machine Technician
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Conduct simple/regular maintenance and trouble shoots computerized washing machine and dryer
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Experienced and trained in laundry machine maintenance
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Janitor/Cleaner
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Maintain general cleanliness of laundry center
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Relevant work experienced
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Store Manager
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Manage the overall operation of laundry center and ensure its revenue, cost and profit met targets
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Diploma and relevant work experienced
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Staffing Plan: Forecasting Human Resource Needs
Fill up the following table to show the number of staff required to fulfill the role for the next three years. Currently, there are five (5) laundry stores and each store has seven (7) employees. At the headquarters, there is a Finance Manager, an HR Manager, one Operations Manager, two admin assistants, and one Accounts Assistant. You are to estimate the number of employees required for the next four years. You must state the reasons for any change (+/-) in the number of employees for each job/positions that you made in each year.Be mindful that the company is also looking into lowering the cost of its operations by reducing the number of employees needed.
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No.
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Roles/Positions
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2016
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2017
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2018
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2019
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Total
(End of 2019)
|
|
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Number of Stores
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5
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__+3__
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___+3___
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___+3___
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___14___
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1
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Cashier cum Customer Service Assistant
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5
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
2
|
Pressman
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5
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
3
|
Laundry Supervisor
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5
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
4
|
Laundry Machine Technician
|
5
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
5
|
Janitor/Cleaner
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5
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
6
|
Laundry Aide
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5
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
7
|
Store Manager
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5
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
8
|
Finance Manager (HQ)
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1
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
9
|
HR Manager (HQ)
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1
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
10
|
Operations Manager (HQ)
|
1
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
11
|
HR Admin Assistant (HQ)
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2
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
12
|
Accounts Assistant (HQ)
|
1
|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
|
|
13
|
New Position (specify)
_________________________
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|
__________
Reason:
|
__________
Reason:
|
__________
Reason:
|
__________
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