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AL Pte Ltd is an accountancy firm which provides a variety of corporate taxation services to companies in the public and private sector. Due to complex changes in the new economy, AL Pte Ltd decided to do a thorough review of the job functions within the company to ensure their relevance. One important task that has been identified is to conduct a job analysis for the crucial position of Accounts Director, whose main responsibility is to supervise and manage a team of accountants. AL Pte Ltd has engaged you as an organisational psychologist to conduct a job analysis for this position. Compare and contrast Critical Incident Technique (CIT), Functional Job Analysis (FJA) and Position Analysis Questionnaire (PAQ). Illustrate and show how each method of job analysis can be used to conduct a job analysis for Accounts Director, and justify which one - CIT, FJA or PAQ - is the best method that AL Pte Ltd should use. (70 marks) English 1000 words

Operation Management, Management Studies

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