According to the textbook, the four ways to solve problems critically are:

a. Ask questions, get answers, create strategies, and select the best strategy.
b. State the obvious, listen beyond words, clarify your feelings, and go with what your heart tells you.
c. Define the problem, generate possibilities, create a plan, and perform the plan.
d. Observe the situation, eliminate your feelings, clarify your wants, and state your intentions.