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According to Judge (2012) OCC can be conceptualized as the overall capability of an organization to either effectively prepare for or respond to an increasingly unpredictable and volatile environmental context. This overall capability is multidimensional, and it comprises three ingredients: human skill sets and resources, formal systems and procedures, and organizational culture, values, and norms humans, vegetables, vitamins effective leaders, motivated middle management, culture driven employees human resources, policies and procedures, organizational structure.

Operation Management, Management Studies

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