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Management Studies

a. What is ISO 90002. How does a global business benefit from the acquisition of ISO 9000 certification?

b. Explain briefly how a company can achieve lower production costs and increase productivity by improving the quality of its products or services.

c. Name several ways in which technology has had an impact on product or service quality.

d. What are the key concepts which underlie the construction and interpretation of ‘control charts’?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M91638966

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