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a. Summarize the four decision making styles. Discuss with each style the extent to which a person has a high need for structure, control, and ambiguity in his or her life.

b. George, a restaurant manager, has to make a decision on firing a server who has had customer service issues. Identify the steps of rational decision making, and summarize how George would use each step in the process to handle this situation.

Operation Management, Management Studies

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