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A sample question from the draft of the Pohattan Power Company questionnaire reads:

I have been with the company: 20 years or upward 10 to 15 years upward 5 to 10 years upward Less than a year Check one that most applies.

a. What kind of a scale is the question's author using?

b. What errors have been made in the construction of the question? (Identify at least 3)

c. Rewrite the question to achieve clearer results.

Operation Management, Management Studies

  • Category:- Operation Management
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