A retail shop experiences stable demand all afternoon on, Ask an Expert

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A retail shop experiences stable demand all afternoon on Saturdays. During this period the shop has 3 open cash registers located in a unique check-out area, each requiring an average of 4 minutes to serve a customer.

This activity time is subject to unpredictable variability however, and specifically has a coefficient of variation of 0.8.

On average a customer arrives to the check-out area every two 2 minutes, but this inter-arrival time is also subject to unpredictable variability with a coefficient of variation equal to 1.

In the case of separate dedicated waiting lines, what is the average number of customers waiting in each queue?

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92779922

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