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A project has been in execution for many months and you have been regularly sending updates to all the stakeholders as per the communications management plan. Suddenly at a phase-gate review, one of the stakeholders complains that she has not been informed about the changes in the project. What is the best thing for you to do?

  • Send her copies of past correspondence to prove that she has been informed.
  • Escalate the issue to the stakeholder's manager.
  • Review the stakeholder and communications management plans.
  • Ignore this comment and continue working on the plan.

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