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A person stole the car from the car rental agency. The police spotted the car and gave chase. The thief hit another car, critically injuring that driver. The person who stole the car fled and wasn’t caught. The injured person sued the rental agency for carelessness for not keeping tighter control of their vehicles. Is there likely to be a case? What issues arise?

[Phillips v. Budget Rent-a-Car Systems, 864 N.E.2c 709 Ct. App., Ill. (2007)]

Operation Management, Management Studies

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