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A metal fabricator produces connecting rods with an outer diameter that has a 1 ± 0.02 inch specification. A machine operator takes several sample measurements over time and determines the sample mean outer diameter to be 1.004 inches with a standard deviation of 0.008 inch. a. Calculate the process capability index for this example. (Round your answer to 3 decimal places.) Process capability index: _______

Operation Management, Management Studies

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