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A manufacturing company has been inspecting units of output from a process. Each product inspected is evaluated on four criteria. If the unit does not meet standards for the criteria it counts as a defect for the unit. Each unit could have as few as zero defects, and as many as four. After inspecting 2,200 units, they discovered 39 defects.

What is the DPMO measure for this process?

Operation Management, Management Studies

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