Ask Question, Ask an Expert

+1-415-315-9853

info@mywordsolution.com

Ask HR Management Expert

A manager in your organization has approached you to design some practice cases for training call center personnel on new products. The company is relying on the revenue these new products will generate, so it is important that the call center representatives demonstrate an understanding of the features and benefits of the new products and that they can transfer their knowledge to the job immediately.
I need help with the following:

describe how you would approach the assignment by answering the following problems:

What methods would you use in designing practice cases? describe your reasoning.

What would you include in the practice cases?

What delivery methods would use you? describe your reasoning.

How would technology be used in the design and/or delivery of the training?

What would you do to ensure trainees can transfer the knowledge?

HR Management, Management Studies

  • Category:- HR Management
  • Reference No.:- M926421

Have any Question? 


Related Questions in HR Management

Read the information below then discuss the decision of the

Read the information below then discuss the decision of the Supreme Court and its relation to Title VII of the Civil Rights Act of 1964 in 200 words Current Issues in Employment Law As employment law evolves to respond t ...

Cash flow statement - ford motor companyin a two- to

Cash Flow Statement - Ford Motor Company In a two- to three-page paper (not including the title and reference pages), explain the purpose of a cash flow statement and how it reflects the firm's financial status. Include ...

Discussion- organizational behavior and management in

Discussion- Organizational Behavior and Management in Health Care Discussion Topics 1. Discuss the role and importance of organizational culture in promoting organizational change, organizational learning, and quality of ...

Examining 2 or more issues with the electronic record

Examining 2 or more issues with the electronic record implementation. Include at least two research sources in your paper and cite them in a References page at the end in APA format. As in all writing assignments, follow ...

Discussion diversity and productivity sanderson soaps 1

Discussion: Diversity and Productivity (Sanderson Soaps) 1 page How important do you feel diversity is to a successful organization? Provide examples of the impact of diversity in your current or a former workplace. What ...

Question 1 labor unions love em or hate emnbspconduct an

Question 1: Labor Unions: Love 'em or Hate 'em?  Conduct an internet search and look for data on union membership today in the US. What is the status of union membership today? What are the experts saying about the need ...

Human resources planning and employee relationscontinue

Human Resources Planning and Employee Relations Continue evaluating the role of functions HR in creating a set of Human Resources' policies and procedures for the acute care hospital. Write a five (5) page paper in which ...

Topic how the grapevine keeps you in linegossip increases

Topic: How the Grapevine Keeps You in Line Gossip Increases Contributions to the Group Sage article: http://spp.sagepub.com/content/2/6/642.full.pdf+html?ijkey=0bfOWIIF6TwFw&keytype=ref&siteid=spspp Then write a summary ...

Case incidence - moving from colleague to supervisorcheryl

CASE INCIDENCE - Moving from Colleague to Supervisor Cheryl Kahn, Rob Carstons, and Linda McGee have something in common. They all were promoted within their organizations into management positions. As well, each found t ...

The project paper focuses on a suggested topic related to

The Project Paper focuses on a suggested topic related to art, architecture, history, music, or literature. The project will reflect your views and interpretation of the topic. This project is designed to help you stretc ...

  • 4,153,160 Questions Asked
  • 13,132 Experts
  • 2,558,936 Questions Answered

Ask Experts for help!!

Looking for Assignment Help?

Start excelling in your Courses, Get help with Assignment

Write us your full requirement for evaluation and you will receive response within 20 minutes turnaround time.

Ask Now Help with Problems, Get a Best Answer

WalMart Identification of theory and critical discussion

Drawing on the prescribed text and/or relevant academic literature, produce a paper which discusses the nature of group

Section onea in an atwood machine suppose two objects of

SECTION ONE (a) In an Atwood Machine, suppose two objects of unequal mass are hung vertically over a frictionless

Part 1you work in hr for a company that operates a factory

Part 1: You work in HR for a company that operates a factory manufacturing fiberglass. There are several hundred empl

Details on advanced accounting paperthis paper is intended

DETAILS ON ADVANCED ACCOUNTING PAPER This paper is intended for students to apply the theoretical knowledge around ac

Create a provider database and related reports and queries

Create a provider database and related reports and queries to capture contact information for potential PC component pro