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A major insurance company has merged with another company's Call Centre employing 120 personnel on a rotating three shift basis. The Call Centre is located in the CBD of a major city. The Call Centre has been run down in terms of equipment and support facilities before the merger.

  • Describe the structure of WHS management system most appropriate for this organisation.
  • Describe what financial and human resources would be necessary to support and maintain a viable WHS system covering the three shifts.
  • Explain the suitable method for consultation to comply with legislation.
  • Explain three (3) possible indicators which could be used to measure and evaluate WHS performance
  • Develop an outline of WHS training for managers/supervisors/team leaders and employees.

Business Management, Management Studies

  • Category:- Business Management
  • Reference No.:- M92749122
  • Price:- $25

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