(Answered) A major insurance company has merged with another companys

Management Studies

A major insurance company has merged with another company's Call Centre employing 120 personnel on a rotating three shift basis. The Call Centre is located in the CBD of a major city. The Call Centre has been run down in terms of equipment and support facilities before the merger.

Describe the structure of WHS management system most appropriate for this organisation.
Describe what financial and human resources would be necessary to support and maintain a viable WHS system covering the three shifts.
Explain the suitable method for consultation to comply with legislation.
Explain three (3) possible indicators which could be used to measure and evaluate WHS performance
Develop an outline of WHS training for managers/supervisors/team leaders and employees.

WHS=Work health and safety

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