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A major grocery store has realized that staffing its checkout counters with human staff is increasing wait-times for customers, and adding personnel costs for the store. Therefore, it wants to consider improving the quality of its service, while cutting personnel costs, through two enhancements: (1) RFID-tag the items in the store. (2) Install RFID readers at the checkout counters for automated billing. Write a sample project charter for the above project. The charter must be no more than two pages long.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92498536

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