A large office which has a receptionist area, a copying dept, and data processing work center. This office is an example of what type of process flow?

a. line flow

b. batch flow

c. project

d. mass customization

A company makes necklaces with attached letters.

Dept A routinely makes up chains and keeps these on hand until Dept B requires the chains or sub assembles an then attaches the letter to them as orders are recieved.

Which classification by type of customer order does each dept use

1. dept a and b both use make to stock

2. Dept a and b both use make to order or assemble to order

3. dept a uses a make to order dept b uses make to stock

4. dept a uses make to stock dept b uses make to order