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A) Identify critical success factors for the system integration of the two practices discussed in the MMG mini-case that follows.

B) What are some of the project management implications for the integration of the practices?

C) How would you secure access to the data and what personnel implications do you forsee? How do you ensure that the proper records are updated in a timely manner?

D) The combined Practice wants to implement wireless notepads for the physicians and staff to make changes directly to a patients records. What data integrity and secuirty issues do you forsee?

E) What key performance indecators should the managemnet of the practice monitor?

F) What is the importance of having end-user involvement in the implementation of the combined HMIS? How do you go about getting them engaged in the process?

MINI CASE:

The Metroplitan Medical Group (MMG) merged with the Oak Grove Medical Group (OGMG). The Oak Grove Medical Group has four offices and owns the medical office building where their imaging and radiology lab and physical therapy and diagnostic labratory centers are located. Although the size of staffs in both practices is about the same, OGMG has a very different financial structure. Not only are their recivables a lot higher, but the aging of their recievables is much older. This has caused them to miss payments to their vendors, resulting in a higher accounts payable balance. Futher analysis revealed that some of the doctors from remote offices have referred patients for labratory tests and to specialists outside the preactice when these same test or specialists are available internally at other offices. The room that houes the network servers is not climate controlled, secure, or backed up off-site.

Operation Management, Management Studies

  • Category:- Operation Management
  • Reference No.:- M92557244

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