A hospital administrator conducts a patient satisfactions, Ask an Expert

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A hospital administrator conducts a patient satisfactions survey. Using a random sample of 100 participants in the survey. the overall mean satisfaction score is 6.8 with a standard deviation of 1.0 on scalre from 1 to 10 a score 7 indicates a moderate degree of satisfaction). The administrator concludes taht the typical patient in the hospital population is moderately satisfied. What should the administrator do with these data?

1) ignore the data due to a low resonse rate

2) determine if survey rults are applicable

3) Ignore the datat since the average response is seven.

4) Determine the source of dissatisfaction by analyzing the data.

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Operation Management, Management Studies

Category:- Operation Management
Reference No.:- M92249620

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